Support
Contact Us
We read every message. Reach out for product support, billing help, privacy requests, or general feedback.
Product support
For help using BillBridge — invoices, clients, time tracking, or account issues — email [email protected]. Include your account email and a short description of the issue so we can respond quickly.
Billing & subscriptions
Questions about Pro or Business plans, Stripe billing, or subscription changes: [email protected]. Compare plans on the pricing page.
Privacy & data requests
To request account deletion, export your data, or ask about our privacy practices, contact [email protected] with the subject line "Privacy request". See our Privacy Policy for details on how we handle your information.
Business address
BillBridge is operated by Meritt Dev Limited (Company Number 16581026). Our public website is billbridge.meritt.app.
Meritt Dev Limited71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Response times
Standard email support (Free & Pro): Within 2 business days. Email [email protected] with your account email and a short description of the issue.
Priority email support (Business): Within 1 business day. Business subscribers receive priority handling on [email protected]. Include "Business plan" in the subject line for faster routing.
Billing and privacy requests are handled promptly regardless of plan. For common questions, check the FAQ first — many answers are already there.